Core server log codes

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This table shows some log codes written by the Server Object Manager (SOM), their associated messages, and additional comments that may be helpful for troubleshooting:

Code Meaning Comments
1000 Machine can not be added This error may occur if you attempt to add a new server container machine that does not exist or cannot be found by the SOM.
1001 Machine can not be deleted Error logged if removing a machine fails.
1002 Configuration name contains illegal characters
1003 Configuration failed to load This error may be logged if the service configuration file is corrupt or contains invalid values.
1004 Configuration can not be added Error logged when adding a new service fails, for example, if you attempt to add a service with the same name and type as an existing service.
1005 Configuration can not be deleted Error logged when deleting a service fails, for example, if you attempt to delete a service that does not exist.
1006 Configuration can not be stopped Error logged when stopping a service fails, for example, if you attempt to stop a service that is already stopped.
1007 Configuration can not be paused Error logged when pausing a service fails, for example, if you attempt to pause a stopped or already-paused service.
1008 Configuration can not be started Error logged when starting a service fails, for example, if you attempt to start an already-started configuration or none of the minimum instances could be started.
1009 Configuration initialization failed
1010 Type not found Error logged when a server object configuration is trying to use a server object type that is not registered with the server. The registered types are MapServer, GeocodeServer, GeodataServer, GlobeServer, and GPServer.
1011 Server failed to start
1012 Server.dat failed to load Error logged when the server configuration file, Server.dat, cannot be read on SOM startup, for example, if the SOM startup encounters a corrupted Server.dat or if Server.dat contains invalid values.
1013 Server context creation failed This error is logged if a client application cannot start using a service. The error occurs if the server fails to create a server context for a client, for example, if the client asks the server to create a context for a server object configuration that does not exist.
1014 Container failed to create. The server process could not be started because the Server or Container accounts are not configured properly or they do not match the server machine you are trying to add to. Error logged if the server failed to create a new container process on one of the server object container machines. This can happen if the SOM and SOC accounts do not have the same names and passwords on all machines in your ArcGIS Server configuration.
1015 Container failed to create thread. Error logged if the server failed to create a new thread in a container process on one of the server object container machines.
1016 Server Object instance creation failed This message may contain more specific error information.
1017 Container process has crashed Error logged if a container process containing server objects for the target server object configuration crashes. If this is a pooled service, the server will create a new process and services to repopulate the pool.
1018 Server Directory path is invalid
1019 Server Directory can not be added You may get this error if you attempt to add a server directory if one of the same name and type already exists.
1020 Server Directory can not be deleted You may get this error if you attempt to delete a server directory that does not exist.
1021 Server Directory can not be updated You may get this error if you attempt to update a server directory that does not exist.
1022 File not found Error logged if the server object types file cannot be found when the SOM starts. The server object types file is <install_location>\Server\system\ServerTypes.dat.
1023 File ServerTypes.dat is empty. No Types registered. Error logged if the server object types file is empty. The server object types file is <install_location>\Server\system\ServerTypes.dat.
1024 Server does not have write access to a directory
1025 Configuration name is too long
1026 Type name is too long
1027 Failed to create cache for server statistics
1028 Required tag Name is not found in ServerTypes.dat. This message is applicable to developers who create custom server object extensions.
1029 Required tag CLSID (or PROGID) is not found in ServerTypes.cfg. This message is applicable to developers who create custom server object extensions.
1030 File failed to load
1031 Server is enabled.
1032 Server is disabled
1033 Warning: SOM configuration changes could not be saved to disk and will not be available when SOM restarts.
1034 Warning: Changes to server object configuration could not be saved to disk and will not be available when SOM restarts.
1035 Warning: Changes to server object extension type configuration could not be saved to disk and will not be available when SOM restarts.
1036 The server has lost its connection to SOC machine. The machine has been dropped from the list of SOC machines but can be manually returned to the list using an administration client like ArcCatalog.
1037 Unexpected error. An unknown error occurred while trying to disable a SOC machine.
1038 Failed to load properties of a folder. File is missing, unavailable, or invalid.
1039 Failed to save properties of a folder. File is unavailable.
1040 Feature is not supported with ArcGIS Server edition. This message may appear when ArcGIS Server Enterprise is required.
1041 ArcGIS Server edition is required for feature. This message may appear if you have ArcGIS Server Workgroup and you attempt an operation that is only supported with Enterprise.
1042 Server object instance creation failed on all SOC machines.
2000 Machine is not found Message logged if the SOM attempts to create a new container process or thread on a machine that it can't find. This error will typically occur if the machine becomes unavailable (due to a network problem) while the SOM is running.
2001 Machine already exists Message logged when you attempt to add a server object container machine that has already been added to the GIS server.
2002 Configuration already exists Message logged when you attempt to add a new server object configuration with the same name and type as an existing server object configuration.
2003 Configuration is not found Message logged when a client requests a server object configuration that does not exist.
2004 Configuration is not stopped
2005 Configuration is not started
2006 MinInstances value is greater than MaxInstances When adding or updating server object configuration, minimum or maximum instances specified are invalid, for example, a minimum that is larger than the maximum.
2007 Context timed out A client held on to a server object for longer than its usage time-out, and the server automatically released it.
2008 Context creation has timed out An instance of a server object took longer to create than the creation time-out, and the server cancelled the creation.
2009 Server.dat is not found Message logged if the SOM, while it is running, cannot read the server configuration file Server.dat.
2010 Server configuration contains an invalid parameter Message logged if the SOM encounters invalid tags or values when reading the Server.dat file.
2011 Server Directory is not found Message logged if you attempt to find or delete a server directory that does not exist.
2012 Server Directory already exists Message logged if you attempt to add a new server directory that already exists.
2013 Server has no associated SOC machines or all SOC machines are at capacity.
2014 The server process could not be started because the Server or Continer accounts are not configured propertly or they do not match the server machine you are trying to add to. Check the username and password for these accounts or re-run the Post Install.
2014 Server is not licensed for this operation. You need an Enterprise license to add remote Server Object Container machines.
2014 The license for the machine is not appropriate for this ArcGIS Server. A different license is required.
2015 Server Object Extension type is not registered with Server Object type
2016 Server Object Extension type is already registered with Server Object type
2017 Server Object Extension type was successfully registered with Server Object type
2018 Server Object Extension type could not be registered with Server Object type
2019 The server has lost its connection to SOC machine. The machine was disabled by server.
2020 The server repaired connection to SOC machine. The machine is enabled by server.
2021 Unexpected error An unknown error occurred while trying to enable a SOC machine.
3000 Machine successfully added Message logged when the user adds a new server object container machine to the GIS server.
3001 Machine successfully deleted Message logged when the user removes a server object container machine from the GIS server.
3002 Attempt to load configuration Message logged for each server object configuration when the SOM starts.
3003 Attempt to add configuration This event occurs when you either add a new server object configuration or update an existing one.
3004 Attempt to delete configuration This event occurs when you either delete or update a server object configuration.
3005 Attempt to stop configuration
3006 Attempt to pause configuration
3007 Attempt to start configuration This message is not logged when server object configurations are started during SOM startup.
3008 Configuration successfully loaded This message is logged for each server object configuration that was successfully loaded on starting the SOM. This message is logged after a message with code 3002. If the load failed, an error with code 1003 is logged.
3009 Configuration is successfully added Message logged when the SOM starts and successfully adds the ServerDirectoryManager (SDM) and internal ArcGIS Engine server object configurations.
3010 Configuration is successfully deleted
3011 Configuration is stopped
3012 Configuration is paused
3013 Configuration is started Note that a successful start may occur after errors have been logged.
3014 Server is successfully started Note that a successful start may occur after errors have been logged.
3015 Server is stopped No additional messages will be added to a log file after this message.
3016 Server.dat successfully loaded Message logged when the SOM starts and the information in Server.dat is successfully loaded.
3017 Server directory is successfully added
3018 Server directory is successfully updated
3019 Server directory is successfully deleted
3020 ArcGIS Server is authorized at the enterprise license level
3020 ArcGIS Server is authorized at the workgroup license level
3020 ArcGIS Server license has been reinitialized
4000 Container is successfully created This message is logged each time a container process for the target server object configuration is started on a server object container machine.
4001 Thread is successfully created on container This message is logged each time a thread is created in a container process for the target server object configuration.
4002 Container removed This message is logged each time a container process for the target server object configuration is removed from a server object container machine.
4003 Thread removed from process machine This message is logged each time a thread is removed from a container process for the target server object configuration.
4004 Server Object instance is successfully loaded This message is logged each time an instance of a server object is created in a thread within a container process for the target server object configuration. The elapsed time logged is the amount of time taken to create the server object.
4005 Configuration initialization succeeded
4006 Server context created This message is logged anytime a client successfully begins using a service. The client application calls CreateServerContext for the target server object configuration. The elapsed time is the wait time between the call to CreateServerContext and when the client receives the server context.
4007 Server context released This message is logged anytime a client successfully stops using a service. The client calls ReleaseContext for a context created for the target server object configuration. The elapsed time is the usage time between when the client's call to CreateServerContext is completed and when the client is released.
4008 Recycling started
4009 Recycle next object Message logged when an instance of the target server object configuration is recycled.
4010 ConfigurationFactoryOP creation failed A common cause of this error is that the GIS Server Post Install has not been run correctly or needs to be re-run. This can happen when you apply a service pack and neglect to re-run the GIS Server Post Install.
4100 Folder already exists
4100 Folders root directory not found
4100 Folder can not be created
4100 Folder name is empty or contains illegal characters
4101 Folder is successfully created
4102 Folder is not empty
4102 Folder can not be deleted
4103 Folder is successfully deleted
4104 Folder is not found
4105 Attempt to rename folder
4106 Folder is successfully renamed
4107 Folder can not be renamed Folders can only be renamed before they contain any services.
4200 Attempt to validate configuration
4201 Configuration is successfully validated
4202 Configuration is invalid
4203 Configuration validation failed